Betting Rules

These Betting Rules explain the general principles that apply when you place bets with Sol Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. By placing a bet, you confirm that you understand and accept the rules that apply to the relevant product, event, game or market. Specific rules may vary depending on the sport, competition, betting option or game type selected.

Sol Casino operates under a licence issued by the Curaçao Gaming Authority, reference OGL/2024/169/0146, and uses 128-bit SSL encryption alongside Cloudflare security to protect transactions and player data.

General betting rules

Sol Casino aims to provide a clear and consistent betting experience. These general rules apply to bets placed through the website or any other approved channel made available by Sol Casino. Additional product or market rules may apply and will normally be displayed before you confirm a bet. You are responsible for reviewing the information shown on the betting slip, including the selection, odds, stake, potential return, event details and any applicable conditions.

You must be legally permitted to use online gambling services in the place where you are located. You must also meet any applicable age and account requirements. You are responsible for keeping your account information accurate and for protecting your login details. An account must only be used by the registered account holder. Bets placed using your account may be treated as having been placed by you unless there is clear evidence of unauthorised activity and the matter has been reported promptly.

A bet can only be accepted when the required information has been received and recorded by Sol Casino's systems.
A bet is not confirmed merely because a selection has been added to a betting slip.
The confirmation displayed after submission is the relevant record that a bet has been accepted, subject to these rules.
You should check your account history or bet receipt to confirm the details of any accepted bet.
You must not place bets using funds that you do not have permission to use.
Sol Casino may apply account, transaction, staking or market restrictions where permitted by applicable requirements and its operating procedures.

You should not attempt to exploit an error, technical issue, pricing mistake or system malfunction. If you notice an apparent error, stop using the affected market and contact support through the available contact option on the website. Bets affected by an obvious error may be reviewed and corrected or cancelled in accordance with the applicable rules and legal requirements.

Placing and confirming bets

Before placing a bet, select the relevant event, game or market and enter the stake you wish to risk. Review the full betting slip carefully before confirming. Depending on the product, the betting slip may show fixed odds, prices that can change, selections, stake amounts, possible returns and any special conditions. The information shown at the time of confirmation is important because prices and availability may change before a bet is accepted.

Odds, prices and stakes

Displayed odds or prices may change before acceptance. Where applicable, you may be asked to accept a price change before the bet can be submitted. If a bet is accepted at a displayed price, settlement will generally use the price recorded for that accepted bet, subject to correction of obvious errors and any specific market rule. For bets involving multiple selections, the final return may depend on the odds and outcome of every selection.

The minimum and maximum stake or return may differ between products, markets, events and accounts. Any relevant limits should be shown where applicable. A requested stake may be rejected, reduced or accepted only in part. If only part of a requested bet is accepted, the accepted portion will be settled and the unaccepted portion will not form part of the bet.

Bet types

Common bet types may include single bets, combination bets and in-play bets. A single bet depends on one selection. A combination bet contains two or more selections and normally requires all relevant conditions to be met for a full return, subject to the rules for that bet type. In-play betting is placed after an event has started and may be subject to delays, suspension, changing prices and additional market conditions.

Not every bet type is available for every event or market. The description shown on the betting slip or market page takes priority where it provides a specific rule. If you are unsure how a bet type works, do not place the bet until you have checked the relevant information.

Bets cannot normally be changed after acceptance

Once a bet has been accepted, it generally cannot be edited, transferred or withdrawn simply because you have changed your mind. A cash-out or early settlement feature may be offered for some bets, but it is not guaranteed to be available. It may be suspended, declined or changed while an event is in progress. Any early settlement is subject to the amount and terms displayed at the time it is confirmed.

Events, results and settlement

Bets are settled using the official result or source considered appropriate for the relevant event or market. The applicable settlement method may depend on the sport, competition, game, governing body or market description. A result may be considered official even if it is later changed by a body responsible for the event, unless a specific rule states otherwise.

Abandoned, postponed or interrupted events

If an event is postponed, abandoned, interrupted, rescheduled or not completed, the relevant market rules will determine whether bets stand, are carried forward or are voided. Different rules may apply to markets that have already been determined before an interruption and to markets that have not yet been decided. You should review the event-specific information before placing a bet where timing or completion may be uncertain.

Players, teams and competitors

Rules may apply where a player, team, competitor or participant does not take part, is replaced, retires or is disqualified. The treatment can vary according to the market and whether the market was already determined. Names, descriptions and starting information should be checked carefully before a bet is confirmed.

Errors and incorrect settlement

Sol Casino may correct a settlement where a bet was settled using an incorrect result, calculation, price or market status. If an amount has been paid incorrectly, the account may be adjusted in accordance with the applicable rules. You should report suspected settlement errors as soon as reasonably possible and retain any relevant bet references or screenshots.

Returns are calculated according to the accepted odds, stake and bet type, less any applicable adjustments required by law or the relevant product rules. A return will not be available for a losing, voided or cancelled bet except where the applicable rules provide otherwise. Account balances may be subject to verification before funds can be withdrawn.

Account integrity, disputes and responsible betting

Sol Casino may review activity to protect customers, maintain platform security, prevent fraud and comply with legal or regulatory obligations. This may include checking identity, payment information, account ownership, source of funds or betting activity. An account, transaction or bet may be delayed, restricted, suspended or referred for review where this is reasonably necessary. You may be asked to provide information or documents before an account matter can be completed.

Collusion, cheating, manipulation of events, use of another person's account, fraudulent payment activity, unlawful conduct and attempts to interfere with the platform are not permitted. Suspected activity may be investigated and dealt with under the Terms and Conditions. Where required, information may be shared with relevant authorities or authorised third parties.

Raising a concern

If you believe a bet has been accepted, recorded or settled incorrectly, check your bet history first and then contact Sol Casino through the support method available on the website. Include the relevant account information, bet reference, event or market, date and a clear explanation of the issue. Complaints are reviewed according to the applicable complaints process. Keeping records of your bets can assist with a timely review.

Bet responsibly

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never stake more than you can afford to lose. Take regular breaks, avoid betting when upset or under the influence of alcohol, and do not chase losses. If gambling is affecting your finances, relationships, work or wellbeing, stop and seek support from an appropriate Australian gambling support service.

Use available deposit, stake, loss or session controls where they are offered.
Consider a timeout or self-exclusion if you need a break from gambling.
Do not borrow money or sell possessions to fund gambling.
Talk to someone you trust if you are concerned about your gambling.
Contact support if you need help locating responsible gambling tools or information.

These Betting Rules are intended as general information and do not replace the full Terms and Conditions or any specific rules displayed for a particular product, event or market. If there is an inconsistency, the applicable specific rule and the governing Terms and Conditions will apply to the extent permitted by law.